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Enhancing sports websites with live score integration

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STATSCORE data powering the 2025 Nations League Finals

STATSCORE data powering the 2025 Nations League Finals

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Senior IT Support Specialist

Operational

ARE YOU A MATCH FOR #STATSCORETEAM?

LOCATION

Węglowa 9
40-106 Katowice
Hybrid work

WORKTIME

Monday – Friday, 40h/week
Start: 7-9, end: 15-17
Holiday: 20/26 day

TYPE OF CONTRACT

Full time
Employment contract

SALARY

10 000 – 15 000 PLN gross

STATSCORE!

We are one of the world’s leading companies in the field of providing innovative products for the sports industry. We collect, organize and deliver high-quality sports data helping sports enthusiasts, media and betting organizations achieve their goals.

We connect people through what we do and create a better world for sports, every single day!

PRODUCTS?

All of our products are built in-house and are strictly related to sport. We are serving our customers with in-play live visualizations, as well as sports statistics widgets and raw data provided by our SportsAPI. All the features are created by using new technologies and the best practices around the process of software development.

TEAMMATES SAY

SKILLS AND QUALIFICATIONS NEEDED

  • Windows/Mac OS operating systems 90% 90%
  • Networks (TCP/IP, DHCP, DNS, VPN) 70% 70%
  • Teamwork 70% 70%
  • Analyzing skills 70% 70%
  • Cybersecurity 60% 60%
  • English 60% 60%

WHAT ROLE WILL YOU TAKE
ON A TEAM?

We are looking for someone who is experienced and technically competent, effective at problem solving, and has interpersonal skills.
As a member of our IT support team, you will play a key role in providing daily help desk and technical support to the entire company.

YOUR RESPONSIBILITIES

  • Support internal users (locally and remotely) with hardware, software and systems.
  • Receiving, diagnosing and resolving user requests in a timely manner, documenting and monitoring them.
  • Inventory, installation, configuration of computers, peripherals and software.
  • Preparing workstations for new employees (creating accounts, configuring hardware, installing systems and applications) in cooperation with HR and office administration.
  • Administration of the local IT environment, including mail systems, intranet and other online applications.
  • Administration of operating systems (Windows, macOS), knowledge of CLI.
  • Administration of Google Workspace and/or Microsoft 365 environments, integrations with IdP (HiBob).
  • Operation of network environments (TCP/IP, DHCP, DNS, VPN), basic administration of Cisco Meraki and server room.
  • Jira administration and configuration (JQL, APIs, automations, integrations).
  • JumpCloud administration (MDM, SSO, IdP, Patch Management).

OUR EXPECTATIONS

  • At least 4 years of experience in a similar position;
  • Availability to work from the office three times a week;
  • Strong communication skills and willingness to work with others to solve problems;
  • Ability to diagnose and repair hardware, software and network problems;
  • Familiarity with Windows, macOS and Linux (including administration);
  • Knowledge of LAN/WAN computer network operations (TCP/IP, DHCP, DNS, VPN);
  • Knowledge of Google Workspace and/or Microsoft 365 services.
  • Knowledge of Excel / Google Sheets;
  • Ability to manage own time and responsibilities;
  • Conscientiousness, creativity, willingness to develop and share ideas;
  • Knowledge of English to the extent of being able to read technical documentation.

WOULD BE YOUR ADVANTAGE:

  • Ability to use API to integrate tools;
  • Knowledge of PowerShell, Apps Script or other programming languages;
  • Knowledge and experience with cyber security;
  • Experience in people management;

HOW DO WE WORK?

We work in self-organizing. We plan our Sprint goals every 2 weeks, and use OKR’s in every quarter planning. We speak both Polish (internally) and English (with our partners). We work in hybrid mode with flexible hours, from home or from the office in Katowice (no dress code).

RECRUITMENT PROCESS

Only 2 short stages ahead of you:

  • Screening – call with Recruiter (20 min)
  • Interview – meeting in the office with CTO and team member (90 min.)

MANY REASONS TO JOIN #STATSCORETEAM

  • Permanent teams - we are a product company, not a software house.
  • International environment.
  • We focus on development - set self-development goals, participate in company training and forms of education of your choice, and learn English with us.
  • No dress code and non-corporate culture.
  • Culture of appreciation (Kudos) and feedback, regular 1:1 meetings, and communication trainings.
  • Company library.
  • Fun area (pool table, table football, darts, board games, console, swings).
  • Birthday Celebration - Get A DAY OFF for your birthday!
  • Food Card - Save time and eat healthily by using our food card to pay for your meals!
  • STATSCORE Volunteering - devote one day each quarter to support your local charity!
  • Stress-free 1st day of work with friendly onboarding, Work Buddy, welcome pack and workstation equipment.

DISCOVER all STATSCORE BENEFITS

Health
  • Life Insurance
  • Medical Care
  • Fresh Fruit and Beverages
Special for you
  • Food Card
  • Birthday Celebration
  • Free Days & Remote Work
  • Welcome Pack
Self-development
  • English Hours
  • E-learning
  • STATSCORE Library
  • Trainings
Integration
  • Team Intergation Bonus
  • Happy Hours
  • Company Picnic
  • Integration Trip
Charity
  • STATSCORE Volunteering
  • Company Run
  • Socially Responsible Employer
Family
  • Baby Bonus
  • Wedding Bonus
Sport
  • MultiSport Card
Financial
  • Recruitment Bonus

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Senior IT Support Specialist

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